You know Dynamics NAV. It has been a reliable tool for your business for years. It handles your finances, your stock, and your sales.
But the business world has moved on. You need more than just reliable. You need smart, connected, and efficient.
Moving to Dynamics 365 Business Central is not just about upgrading to a newer version of your existing software. It is about unlocking a new way of working.
Here are three features in Business Central that are impossible on your current NAV system. They solve real problems you face every day.
1. Work Directly Inside Microsoft Teams
Think about how you communicate now. You probably use Microsoft Teams for calls, chats, and meetings. It is where your team connects.
But what happens when you need to discuss business data?
You likely switch from Teams to NAV, find the information, take a screenshot, and then paste it back into a Teams chat. This process breaks your flow. It wastes time and can lead to errors. Business Central changes this completely.
It integrates directly into Microsoft Teams. You can access Business Central without leaving the Teams application.
Imagine this. You are in a Teams chat with your sales manager. A customer emails about a large order. You need to check their credit limit.
Instead of switching applications, you use the Business Central app inside Teams. You search for the customer. You see their current balance and credit limit right there in the chat. You share this information instantly.
You can also do more.
View and edit customer details.
Check item availability.
Create and send sales invoices directly.
This integration means your team can make faster decisions. Everyone works from the same live data. You eliminate confusion and reduce mistakes.
Your ERP system should fit into how you work today. It should not force you to work in an old, disconnected way.
2. Use AI to Predict Your Business Needs
Your NAV system is good at telling you what happened last month. It is a historical record.
But what if you could know what will happen next?
Business Central includes built-in artificial intelligence. It turns your historical data into a powerful forecasting tool.
Consider your inventory. Do you often have too much of one product and not enough of another? This ties up cash and loses sales.
Business Central can analyse your sales patterns. It automatically suggests stock levels for each item. The system considers seasonality and sales trends. It helps you buy smarter.
Another example is payments. Late payments hurt your cash flow.
Business Central can predict which invoices are likely to be paid late. It flags these customers so you can take early action. You might send a reminder sooner or adjust their payment terms.
This is proactive management. Instead of reacting to problems, you prevent them.
The AI in Business Central works for you in the background. It provides insights that were once only available to large corporations with big budgets. Now, this power is built into your core business system.
3. Automate Repetitive Tasks with Power Automate
How much time does your team spend on manual, repetitive tasks? Think about data entry, approval requests, and report generation. These tasks are boring! They are also prone to human error.
NAV has limited options for automating these processes. Customisations can be complex and expensive to maintain.
Business Central connects directly to Power Automate. This is a tool that lets you create automated workflows without needing a programmer.
You can build workflows that connect Business Central to hundreds of other applications. This automates tasks across your entire business.
Let us look at a common scenario.
A member of your team submits an expense claim. In your current setup, they might email a form. Their manager then has to manually enter this into NAV for approval.
With Power Automate, you can change this.
You create a simple workflow. When an employee submits an expense in a Microsoft Form, Power Automate triggers an action. It creates a record in Business Central. It then sends an approval email directly to their manager.
The manager clicks “Approve” in the email. This action automatically updates the record in Business Central. The finance team is notified to process the payment.
The entire process is automated. No paper. No double entry. No chasing emails.
You can automate many other processes.
Automatically create a sales order when an order comes through your website.
Send a follow-up email to a customer when a payment is received.
Post a message in a Teams channel when stock levels for a key item run low.
This saves your team hours each week. It allows them to focus on work that adds real value to your business.
What This Means for You
These three features are not minor improvements. They represent a fundamental shift from a record-keeping system to an intelligent business platform. Staying on NAV means missing out on these tools. You are working harder than you need to.
Business Central gives you.
Better collaboration with Teams integration.
Smarter decisions with AI-powered insights.
Greater efficiency with task automation.
These features are included in your Business Central subscription. You do not need to pay for expensive add-ons or complex upgrades.
The move from NAV to Business Central is the most important step you can take to modernise your business operations. It is an investment in a more productive and profitable future.
Are you ready to see what your business is missing?
Contact us today to arrange a personalised demonstration. We will show you how these features can work for your company.
