How Harrison Sauces Transformed Their Operations with Microsoft Dynamics 365 Business Central: A Case Study in ERP Success for the Food Manufacturing Industry
Efficiency, scalability, and innovation are key to staying ahead in the Food and Beverage industry. For BI (Europe) Limited, the UK-based condiment manufacturer behind the beloved Harrison Sauces brand, their existing ERP system had reached its limits. With an 89-strong workforce and a commitment to quality and safety, the company needed a modern, scalable solution to support their growth.
Enter Tecvia, a trusted UK Microsoft Partner, who implemented Microsoft Dynamics 365 Business Central to transform their operations and future-proof their business.
The Challenge: Outgrowing Legacy Systems
While BI (Europe) Limited’s existing ERP system was functional, it lacked the capabilities needed to support the company’s expansion. Key challenges included:
- Limited functionality: The system had reached its capacity and couldn’t adapt to growing business needs.
- Lack of scalability: It wasn’t equipped to handle future growth or new operational demands.
- Manual processes: Inefficiencies were creeping into workflows, impacting productivity.
The company needed a modern, flexible ERP solution to streamline operations, integrate seamlessly with their processes, and scale as they grew.
The Solution: Microsoft Dynamics 365 Business Central
After evaluating the market, BI (Europe) Limited identified Microsoft Dynamics 365 Business Central as the ideal solution. They sought a partner who could implement the system and provide ongoing support and customisation.
Priyan K Dhutia, Operations Director at BI (Europe) Limited, explained:
“We extensively looked at the market before making any decisions, and Tecvia stood out as a partner that understood where we were currently and where we wanted to get to. We specifically wanted only the elements of Business Central that were relevant to our operation now but with the option to develop it further as our needs increased.”
Tecvia’s expertise in ERP for food manufacturing and their personalised approach made them the perfect fit for the project.
The Implementation: A Collaborative Partnership
Tecvia worked closely with BI (Europe) Limited to implement Microsoft Dynamics 365 Business Central, focusing on:
- Tailored solutions: Only the most relevant features were implemented initially, with room for future expansion.
- Streamlined operations: Finance, inventory, and supply chain processes were integrated into one system.
- Ongoing development: A two-year development programme was established to meet the company’s evolving needs.
The collaboration didn’t stop at implementation. Tecvia became a trusted partner, providing ongoing support and customisation to ensure the system continued to deliver value.
The Results: A Future-Proofed Business
Since transitioning to Microsoft Dynamics 365 Business Central, BI (Europe) Limited has seen significant improvements:
- Enhanced efficiency: Streamlined processes have reduced manual work and improved productivity.
- Scalability: The system can grow with the business, supporting new requirements as they arise.
- Stronger partnership: Tecvia’s ongoing support has become integral to the company’s success.
Priyan added:
“Tecvia are now an integral part of our business. We work in close partnership, and that has only happened because of the trust and relationship built during the implementation process. They are transparent, forward-thinking, and always on the end of the phone when we need them.”
Vaseem Ali, Managing Director at Tecvia, commented:
“We enjoy working with the BI (Europe) team. Seeing how they’ve embraced the solution and are already reaping the benefits has been incredibly rewarding. Their commitment to ongoing development is a testament to the value Business Central brings to their operations.”
About Harrison Sauces
BI (Europe) Limited, trading as Harrison Sauces, is a leading UK condiment manufacturer with a reputation for quality and innovation. Their product range includes popular sauces like Tomato Ketchup, Mayonnaise, and BBQ, available in a variety of sizes to cater to diverse customer needs. Harrison Sauces supplies wholesale markets, restaurants, takeaway chains, and food distributors across the UK, from individual sachets to catering-size bottles.
Why Microsoft Dynamics 365 Business Central?
For food manufacturers like BI (Europe) Limited, Microsoft Dynamics 365 Business Central offers:
- Seamless integration: Connects all aspects of the business, from finance to supply chain.
- Scalability: Grows with your business, adapting to new challenges and opportunities.
- Cloud-based flexibility: Access real-time data from anywhere, at any time.
As a UK Microsoft Partner, Tecvia specialises in helping food and beverage businesses unlock the full potential of Business Central, ensuring a smooth implementation and ongoing support tailored to their needs.
Conclusion: A Recipe for Success
The partnership between BI (Europe) Limited and Tecvia demonstrates the transformative power of the right ERP solution. By transitioning to Microsoft Dynamics 365 Business Central, Harrison Sauces has streamlined operations, improved efficiency, and positioned itself for sustained growth in the competitive food manufacturing industry.
For businesses facing similar challenges, partnering with an experienced Microsoft Dynamics 365 Business Central UK Partner like Tecvia can be a game-changer.
Ready to Transform Your Business?
Whether you’re looking to replace legacy systems, improve integration, or scale your operations, Tecvia’s expertise and personalised approach ensure a seamless transition and long-term success.
If your business is outgrowing its current systems, contact Tecvia today to discover how Microsoft Dynamics 365 Business Central can help you achieve your goals. As a trusted UK Microsoft Partner, Tecvia is here to guide you every step of the way.
